10Bet payouts, from request to receipt

Timing, KYC and common snags: how to get your 10Bet payout without waiting.

How long payouts take

The payout window is 12 hours to 3 business days, depending on the method and on whether your account is verified. Coins tend to arrive first, wallets next, while bank-based methods take the longest. The casino processes the request first, then the payment provider does its part. Withdrawals in crypto have a guide of their own.

Players in Zambia can withdraw via iCash.One, BinancePay and Zamtel. Only the methods enabled for you appear in the withdrawal form. Some methods are deposit-only, which is worth knowing in advance. Which methods work both ways is covered in the guide to deposit methods.

Complete the identity check as soon as possible. Requests made at the weekend may wait until the next business day. Asking early in the week can save you a day. Once the casino has approved the payout, the rest depends on how quickly your provider credits incoming transfers.

Withdrawal methods

Method	Minimum	Up to	Fast
JetonBank	ZMW 41.30	—
Airtel	ZMW 16	ZMW 10,000
MTN	ZMW 16	ZMW 10,000
Zamtel	ZMW 16	ZMW 10,000
iCash.One	ZMW 180.75	ZMW 180,742.29
USDT	ZMW 90.38	ZMW 180,742.29
MiFinity	ZMW 206.49	ZMW 206,483.12
BinancePay	ZMW 18.08	ZMW 180,742.29

How much you can withdraw

Payouts start at ZMW 16. Each day you can take out up to $10,000. Each method can set its own range, listed in the table above.

If you win more than the daily limit, the payout is spread out. Splitting large payouts is common in the industry. The following part can be requested the next day.

Higher loyalty status often brings bigger limits. If you often withdraw large sums, ask support about your options. The casino confirms any change in writing. Treat any limit as real only once it appears in writing.

A balance below the minimum cannot be withdrawn until it grows.

Proving your identity

Identity verification is required before the first payout. The check protects you as much as the casino. After the first check, the process is quicker.

• In some cases a screenshot or photo of the wallet or card
• Valid identity document with a photo
• A photo of you with the document, if requested
• A recent document showing your address

Verification normally takes up to 24 hours. Sharp, complete scans are approved fastest. Upload the documents in your profile, not by email, unless support asks. If a document is rejected, the help desk can tell you why.

Make sure the details on your documents match the details in your profile exactly, including the spelling of your name. An old address in the profile is a common reason for a second request. Getting it right the first time is the fastest path to your first payout.

Requesting a payout

Submitting a withdrawal is quick. Preparation decides the speed, not the request.

Step by step

Go to the payment section and select withdraw. Pick the method, ideally the one you used to deposit. Enter the amount, at least ZMW 16, and confirm the payout.

Withdrawals generally go back to the deposit method. It avoids additional checks. If you deposited with crypto, withdraw to a wallet on the same network. You can follow the request in the transaction history. You may be able to cancel while the status is pending, though it is rarely a good idea.

Troubleshooting

Most delays have a simple cause that can be fixed in minutes. Here are the usual suspects.

Unfinished wagering is by far the most common cause. Unclear images lead to a second request. The team can see where your request is, and a quick message usually clears things up. How to finish the rollover first is explained in how wagering works.

Cancelling and resubmitting again and again only slows things down. Each new request starts the processing from the beginning.

Good habits

Compare the received amount with the requested one. Small gaps normally reflect provider fees or exchange rates. Save the payout record for reference. The 10Bet review rates payout speed against the rest of the site.

Set limits and respect them. Deposit limits and self-exclusion tools are in your account settings. Cashing out part of a win protects it from being played back. Avoid reversing a pending withdrawal to keep playing.

If a payout has been marked as paid but has not reached you, give the provider a little time and then contact support with the transaction reference. With the casino reference, your provider can usually find the transfer quickly. This happens seldom, and the money normally turns up quickly.